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Energy Bills Support Scheme


This scheme has now closed to most new applications.

If you require help with an existing application you can contact the helpline. 

Telephone: 0808 175 3287 - Monday to Friday, 8am to 6pm
Email: alternativefunding@ebss.beis.gov.uk


Please note there has been an extension to the deadline if you have been appointed to act on behalf of someone else.
The Gov.uk website states;
If you’ve been appointed to act on behalf of someone else
You can still apply for someone else if you’ve been appointed to act on their behalf. For example if you’re a solicitor or a local council, and the person you’re applying for lives in a care home.
You’ll need to:

• use a business bank account
• prove you’ve been appointed

To apply contact the helpline team by 16 June 2023.

If they live in a care home
You’ll also need either:

• an invoice for their care home fees from the past 3 months
• an official document from the care home including their name and address, a funding statement and the name and address of the care home